Enhancing the Global Student Experience

Two conferences in Kuala Lumpur explored the unique factors that come together to create a rich student experience
TIm Gore, Director of Global Networks and Communities
Tim Gore speaking at the Observatory on Borderless Higher Education 2012 Global Forum in Kuala Lumpur
The forum was designed to facilitate discussion and debate with the world's leading practitioners of international branch campuses

Members of the University of London International Programmes were recently involved in two conferences in Kuala Lumpur looking at the student experience and international branch campus management.

Enhancing the Global Student Experience was a one day conference hosted by i-graduate and Help University, exploring and evaluating the unique factors that come together to create a rich student experience - something of particular importance for today's globally mobile students who are looking at international and transnational qualifications as their route to success.

Tim Gore (Director of Global Networks and Communities), Steven Warburton (Senior Lecturer, Laws Consortium/Centre for Distance Education Fellow) and Tom Inkelaar (Planning and Development Officer, Centre for Distance Education) were panellists for a session looking at best practices in enhancing the student experience, taking the Centre for Distance Education as an example model of enhancement. Delegates were invited to discuss examples of best practice from their own institutions in breakout groups, and feedback their findings to the wider group of attendees at the end. Rosie Gosling, Director of Institutional Liaison, University of London International Programmes at LSE, also gave a talk on international rankings and how students and their parents can rate quality.

Following this event came the Observatory on Borderless Higher Education (OBHE) Global Forum 2012, New Players and New Directions: The Challenges of International Branch Campus Management. The forum was designed to facilitate discussion and debate with the world's leading practitioners of international branch campuses (IBCs). Participants were invited to debate the challenges and considerations involved in planning and operating campuses in other countries - pedagogical, managerial, financial, and legal. Discussions were informed by representatives of governments that incorporate IBCs and 'education hubs' in their national economic development strategies. Tim Gore gave a presentation to delegates on “Reputation in a Risky World”, which considered how universities can consider reputational risk and protect against it - both proactively and reactively. Tim drew examples from higher education and corporate worlds to support his arguments.

Following his attendance, Tim commented: “The OBHE Global Forum in Malaysia was a very worthwhile event for our team from the University of London International Programmes. The talks were of a uniformly high quality and kept me engaged from beginning to end”. The University of London International Programmes maintains a close relationship with both the OBHE and i-graduate and plan to collaborate on future events, following a successful joint-conference at Senate House in November 2011.