Masters Professional Accountancy 2017 Graduation Ceremony FAQs

Top 5 Questions

How do I register my attendance?
Can I pay for my tickets after I have got a visa?
How do I know I've had an invitation to attend the ceremony?
Will I be given instructions for the day?
How do I hire my gown?

Attending the ceremony

How do I know I've had an invitation to attend the ceremony?
Am I eligible to attend the ceremony?
I cannot attend the ceremony this year, can I defer?
How do I register my attendance?
How do I book tickets for my guests?
Are there any alternative methods to book my tickets and make payment?
How much does it cost to attend the ceremony?
Can I bring children to the ceremony?
Will my child need a ticket?
What is the booking/ payment deadline for my graduation ceremony ticket(s)?
Can I pay for my tickets in person?
Can my tickets be refunded if I can no longer attend?
How can I get a visa to come to London for the ceremony?
Can I pay for my tickets after I have got a visa?
My visa has been rejected. Can I get extra support from the University of London to re-apply?
Can The University help arrange accommodation?

Gown hire

How do I hire my gown?
Where do I collect my gown before the ceremony?
Can I wear my own gown?

On the day

Will I be given instructions for the day?
What is the dress code for the Graduation Ceremony?
What time should I arrive?
How do I get to Senate House?
Where do I go once I arrive?
When should my guests arrive?
Is food available at Senate House?
How long does the Graduation Ceremony last?
What happens if both ceremonies are full booked for Saturday 11 November?

Photos and framing

Can I have professional graduation photographs taken at Senate House?
Will I be able to get a frame for my photograph and my degree certificate?
Can I buy photographs of the Graduation Ceremony?
Will I be able to take photos during the ceremony?
Should I book my photography session prior to attending the ceremony?
Key points to remember

Enquiries in the run up to the Graduation Ceremony

All general enquiries about the graduation venue, dress code, and so forth, should be made as early as possible when planning to attend Graduation.

Please note that in the week running up to graduation, we may not be able to get back to you immediately.

Attending the ceremony

How do I know if I've had an invitation to attend the ceremony?

All students eligible to attend will receive an invitation to the graduation ceremony via email. This invitation will provide guidance on how to access the online application and payments system to order your tickets. You are required to book a ticket for yourself and for any guests attending.

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Am I eligible to attend the ceremony?

All those qualifying to attend the ceremony will be sent an email invitation giving them details on how to register their attendance and book tickets for their guests. If you have recently received your examination results and successfully completed your study programme, but have not had an email invitation to attend the ceremony, please contact us at universityevents@london.ac.uk. We will look into your request and get back to you.

I cannot attend the ceremony this year, can I defer?

If you are unable to attend the 2017 Masters in Professional Accountancy Graduation Ceremony, please contact us at universityevents@london.ac.uk for more advice.

How do I register my attendance?

All graduands will be required to make an online booking and complete all the necessary payments in order to secure their attendance at the graduation ceremony. Details on how to book will be provided in your invitation email. Please ensure that you logged into the Masters in Professional Accountancy Ceremony page. Once you have completed the online booking, you will receive a Booking Confirmation email and this will be followed by a Payment Confirmation email when you have fully paid for your booking. Both emails include a booking reference number which is personal to you.

Please print these emails and bring them with you to the graduation ceremony at Senate House on the day of your chosen ceremony. These emails will be exchanged for your tickets and contain the all-important booking reference number which is used to locate your ticket pack at the point of collection. Graduates are responsible for collecting tickets, but must provide photographic ID at the point of collection. An ID card or a passport will suffice. For security purposes, anyone without ID will not be able to collect their tickets and, therefore, will not be presented on the day.

Please note: Your booking will only be confirmed once you make the payment for your tickets in full. If you encounter any problems paying online, please contact the Graduation Team on +44 (0) 207 862 8310/8543.

If you submit a request for a visa support letter, this will only be sent once you have paid for your tickets in full. Visa requests are made through the online booking system.

How do I book tickets for my guests?

When you use the online booking system to book your ticket as the graduate, you will also be able to book guest tickets. Only two guest tickets per graduands are permitted. If you would like additional tickets please let us know by email universityevents@london.ac.uk and we will put you down for additional tickets, should any become available.

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Are there any alternative methods to book my tickets and make payment?

If you have problems paying online, please call the Graduation Team on +44(0)207 862 8310 to make your payment over the telephone. Payments made over the telephone must be made by the cardholder and can only be taken between 9:30am -15:45pm and 16:30pm - 17:15pm (GMT), Monday - Friday, except bank holidays. All credit cards can be used, except American Express.

Please note that there may be a slight delay in receiving your Payment Confirmation Email if the payment is made over the telephone. It is therefore advisable to make and complete an online booking all in the same occasion.

Alternatively, and only in exceptional circumstances, is it possible to pay for your graduation tickets by sending a banker’s draft. If you need to use this method of payment, please contact the Graduation Team at: universityevents@london.ac.uk.

How much does it cost to attend the ceremony?

Graduand tickets are free, and each guest ticket costs £50.

Can I bring children to the ceremony?

Children may attend the ceremony if they are accompanied by an adult. If this is not possible, please ensure that you have made prior childcare arrangements for the duration of the ceremony. Please note that we do not offer any childcare facilities for the ceremonies, nor can the University take any responsibility for any children.

Will my child need a ticket?

Children up to the age of 10 do not require a paid ticket, but we need to be informed that they are attending so that appropriate seating arrangements can be made. Please email: universityevents@london.ac.uk using the subject header ‘MPAcc Children Attending 2017’. In the email please provide the names and ages of the children, and the name and booking reference number of the graduand attending. A paid guest ticket is needed for children over the age of 10.

What is the booking/ payment deadline for my graduation ceremony ticket(s)?

The deadline for bookings and receipt of all payments is Tuesday 31 October. However, you are advised to make your booking, travel and any visa arrangements as soon as possible to avoid disappointment.

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Can I pay for my tickets in person?

You are required to book your tickets online to attend the ceremony, and can pay for them online or if necessary over the telephone. The only payments that can be made in person are for any additional tickets on the day, which cannot be guaranteed.

Can my tickets be refunded if I can no longer attend?

There is a strict refund policy outlined in your Booking Confirmation email.

How can I get a visa to come to London for the ceremony?

Graduands and their guests are advised to meet all necessary visa requirements well in advance of the ceremony, to avoid disappointment.

Please note:

  • The University cannot take responsibility for visa applications for the graduand or their guests.
  • The University is able to provide a visa support letter for those booked to attend the Masters in Professional Accountancy Graduation Ceremony. This will be sent to the graduand’s email and postal addresses, and can only be issued once full payment for tickets to attend the ceremony has been received. Our main point of contact for all correspondence will be the graduand. Visa support letters will not be issued for individual guests, but a covering letter with the student’s details and details of all guests booked and paid for to attend the ceremony will be issued, if requested. This must be done through our online booking system at the time of registering to attend. You will not be able to go back into the system to make further requests or changes.
  • When registering to attend the graduation ceremony on our online booking system, please fill in the relevant section stating whether you or any of your guests require a visa support letter.
  • Please make sure that you enter your name and the names of your guests, as you would like them to appear on the official visa support letter.  Please ensure that these names are as per passport for each guest.

We ask that you let us know the outcome of your visa application, whether successful or not, as soon as you are notified of the decision. Please do this by emailing us at universityevents@london.ac.uk marking your email in the subject header as ‘visa outcome notification’.

Can I pay for my tickets after I have got a visa?

You are required to pay for your guest tickets before we send a visa support letter.

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My visa has been rejected. Can I get extra support from the University of London to re-apply?

We can only provide a visa support letter to assist you with your visa application. If the office issuing the visa have any further questions they must contact us directly, we will provide a timely response to their query.

Please let us know the outcome of your visa application, whether successful or unsuccessful, by emailing universityevents@london.ac.uk

It is important that you let us know the outcome of your visa – whether successful or unsuccessful – so that we can ensure all the arrangements are made correctly for all graduates.

Can The University help arrange accommodation?

Graduands are responsible for arranging their own accommodation in London. The University is unable to make recommendations. Please consider transportation when booking your accommodation.

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Gown hire

How do I hire my gown?

The external gown supplier for this ceremony is Ede & Ravenscroft. Please visit their website to hire your gown at www.edeandravenscroft.co.uk

We recommend you arrange gown hire as soon as possible. You will be required to wear the University of London academic dress. Payment must be made directly with Ede & Ravenscroft.

All queries relating to the hire of your gown should be directed to Ede and Ravenscroft by telephone on +44 (0) 1223 861 854, or by email: student@edeandravenscroft.com or customerservices@edeandravenscroft.com

Please note: The University cannot take responsibility for any bookings made with Ede & Ravenscroft. We recommend that you book your gown and photography online 21 days before the graduation ceremony.

Where do I collect my gown before the ceremony?

You will collect your gown at Senate House on the day of the ceremony. All final instructions for the day are included in the Booking Confirmation Email, which you will receive after completing your booking.

Can I wear my own gown?

No, it must be an official University of London gown representing the degree for which you are being presented at the Graduation Ceremony.

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On the day

Will I be given instructions for the day?

Yes, we will provide all our graduands with instructions for the day through our online booking system. Instructions will be part of your Booking Confirmation Email - please remember to bring this with you on the day. A schedule for the day is also available on our website.

Please collect your tickets first and make your way to gowning, before proceeding to the official photography. Please allow ample time to do this, prior to making your way to the Beveridge Hall.

What is the dress code for the Graduation Ceremony?

The Graduation Ceremony is a formal event but we like our graduates to feel comfortable and confident in what they wear.

For men, the appropriate dress to accompany an academic gown is a smart suit or trousers, collar and tie with smart shoes. For women, a smart suit, skirt or trousers with a blouse, or a smart dress, would be appropriate.

Alternatively, national dress may be worn with the academic gown. Please note that it would be inappropriate to wear casual clothes such as jeans, tracksuits, trainers, or similar.

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What time should I arrive?

Morning Ceremony: We recommend that graduands for the morning ceremony arrive at Senate House in plenty of time. The registration desk will open at 8:30am. Please allow ample time for gowning and photography before being seated by 10:15am.

Afternoon Ceremony: We recommend that graduands for the afternoon ceremony arrive at Senate House no later than 13:00pm for registration, to allow ample time for gowning and photography before being seated by 14.15pm.

How do I get to Senate House?

There are excellent public transport links to Senate House: the nearest tube station is Russell Square (Piccadilly Line). Please download a tube map from Transport for London [PDF 2pgs 200KB] for more information.

The University is unable to arrange parking.

Where do I go once I arrive?

Please make your way to the Ticket Collection Point on the Ground Floor. Make sure that you have your Booking Payment and Confirmation Email, which will have your booking reference number on it, to exchange for your seat tickets.

Once you have collected your tickets, please make your way to the gowning area, following this, if booked you can queue for the official photographers. You are then required to take your allocated seat in the Beveridge Hall for the ceremony.

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When should my guests arrive?

Ideally we recommend that graduands and their guests arrive at the same time, but if this is not possible guests must ensure they arrive before the guests’ seating time of 10.15am for the morning ceremony, or 14:15pm for the afternoon ceremony. Please note we highly recommend you arrive on time to avoid disappointment.

The graduand is responsible for collecting all ceremony tickets from the Ticket Collection Point. For security purposes, guests will not be able to collect tickets on behalf of the graduand.

If guests arrive after the graduand has been seated, it may not be possible for the guest(s) to enter the Beveridge Hall. If for any serious reason you know that your guest(s) might be late, please let us know as soon as possible by email: universityevents@london.ac.uk.

Is food available at Senate House?

There are many cafes and restaurants in the vicinity of Senate House. The graduation ceremony will be followed by a reception where canapes and drinks will be served.

How long does the Graduation Ceremony last?

Each ceremony will last about 1 hour, depending on the final number of graduands being presented. Each ceremony is then followed by a reception where you will have an opportunity to meet with other graduates from around the world and academics of the University of London.

What happens if both ceremonies are fully booked for Saturday 11 November?

If the ceremonies occurring on Saturday 11 November are completely booked, and the University is still experiencing exceptional demand for tickets, a second day of graduation ceremonies, taking place on Sunday 12 November, will be opened for remaining students to book tickets. The University of London will open these ceremonies up for bookings at its own discretion, and will inform students nearer the date in the event of this decision being made.

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Photos and framing

Can I have professional graduation photographs taken at Senate House?

Yes, Ede & Ravenscroft are the official photographers on the day. They will have photography studios set up at Senate House to enable graduands and their guests to be photographed before and/or after the ceremony. However, where possible we recommend that graduands and their guests take advantage of the photography session immediately after gowning for the ceremony. Along with their gowns, we recommend that graduands book their photography session online with Ede and Ravenscroft [external link] prior to the ceremony.

Will I be able to get a frame for my photograph and my degree certificate?

Ede & Ravenscroft offer a range of frames for sale for both certificates and photographs. Please check their website Ede & Ravenscroft [external link] for further details.

Can I buy photographs of the Graduation Ceremony?

Yes, Ede & Ravenscroft [external link] will take photographs of graduands being presented at the ceremony, and these are made available for purchase after the event. Please contact Ede & Ravenscroft [external link for more information]

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Will I be able to take photos during the ceremony?

All photography is prohibited during the ceremony itself; however, you will be able to take as many photographs as you like before and after the ceremony in and around Senate House.

Should I book my photography session prior to attending the ceremony?

We highly recommend that you book in advance, as this will help the official photography team to plan for the event, to ensure that the process is as efficient as possible.

Key points to remember

  • Book your tickets for the graduation ceremony online, these can only be collected by the graduand on the day of the graduation ceremony at Senate House.
  • You must bring your Booking Confirmation Email and your Booking and Payment Confirmation email with you to collect your tickets.
  • Please remember to book your official gown and photography.
  • Visa support letters can be requested through the online ticket booking system.
  • Visa support letters will only be sent out once we receive full payment for all the tickets.
  • It is the students’ responsibility to check that any names for the visa support letters are correct and official at the time of making a request for a visa support letter.
  • The University cannot intervene in the Visa application process, other than by issuing the visa support letters and answering any calls received from official agencies about the event.
  • The graduation ceremony may be webcast, and photographs will be taken on the day. The University assumes that both the University and ACCA have permission from all graduates to webcast the event and to use the photographs taken on the day in its publications and social media in the future, unless we are informed otherwise in writing to: universityevents@london.ac.uk

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